Account Director - Creative Marketing Agency

About the Role

Join a dynamic and rapidly expanding multinational creative and marketing agency as an Account Director, where innovation, collaboration, and growth converge. This is a unique opportunity to lead a key regional account within a high-performing client servicing team based in Riyadh, Saudi Arabia. As a trusted growth partner, the agency is committed to delivering exceptional creative and commercial solutions, supported by some of the brightest minds in the industry. This role offers a blend of strategic client management, operational oversight, and leadership within a fast-paced, culturally rich market. If you are a seasoned account professional with a passion for driving client success and fostering long-term relationships, this position is designed for you.

Key Responsibilities

• Client Relationship Management: Serve as the primary strategic point of contact for a high-value client, building and maintaining trusted, long-term partnerships. Act as a cultural and professional bridge between the client and internal teams, ensuring alignment in all communications and deliverables.
• Strategic Leadership: Lead senior client meetings, presentations, and strategy sessions with professionalism, cultural awareness, and influence. Engage with key stakeholders and decision-makers to drive alignment on business objectives and creative direction.
• Operational Excellence: Oversee the day-to-day management of the account, ensuring seamless collaboration across corporate communications, campaigns, digital, and internal brand initiatives. Develop and maintain clear, well-defined briefs to guide internal teams and maintain delivery standards.
• Growth and Retention: Proactively identify opportunities to expand the account’s scope and enhance client satisfaction. Anticipate client needs, manage expectations effectively, and resolve issues before they escalate to foster retention and loyalty.
• Team Leadership: Mentor and develop the client servicing team, fostering a culture of accountability, structured thinking, and proactive problem-solving. Align the team’s efforts with the agency’s high standards and the client’s evolving expectations.
• Collaboration and Delivery: Work closely with creative, strategy, digital, and production teams to ensure end-to-end delivery of high-quality work. Monitor account profitability, maintain cost tracking accuracy, and uphold commercial discipline in collaboration with operations.
• Market Representation: Act as an ambassador for the agency in Saudi Arabia, representing its vision, creative standards, and capabilities to clients and industry stakeholders. Contribute to the agency’s visibility by developing case studies, success stories, and external-facing brand narratives.

Skills and Requirements

• Experience: 6–10+ years in account management or client services within a creative, digital, or integrated agency environment, with a proven track record of managing high-value client relationships and delivering multi-channel campaigns.
• Market Expertise: Deep understanding of the Saudi market, including cultural nuances, business etiquette, and client expectations. Fluency in both English and Arabic is essential, with prior experience in the region highly preferred.
• Leadership and Communication: Exceptional interpersonal and communication skills, with the ability to lead senior client interactions and influence stakeholders at all levels. A solution-oriented mindset and the capacity to balance client relationships with operational discipline.
• Commercial Acumen: Strong grasp of account profitability, cost tracking, and margin management. Ability to collaborate effectively with operations to ensure financial health and commercial success.
• Cultural Adaptability: Comfortable operating in a fast-paced, relationship-driven market. Ability to navigate cultural sensitivities and adapt strategies to meet the unique demands of the Saudi business landscape.

Job Details

• Location: Riyadh, Saudi Arabia
• Working Hours: Sunday–Thursday, 9:00 AM – 6:00 PM
• Work Setup: Hybrid (Remote with 3 days per week at the client’s headquarters)
• Employment Type: Full-Time
• Salary Range: 28,000 – 30,000 AED per month (360,000 AED annually)
• Relocation Support: Available for candidates with the required language and market experience