Entry-Level Administrative Professional - Operations & Office Support (Remote)

About PULSE (MENA)

PULSE (MENA) is a dynamic and innovative organization committed to driving operational excellence and fostering innovation across the Middle East and North Africa. Our core values—collaboration, efficiency, integrity, and continuous learning—guide every aspect of our work. With a remote-first culture, we empower our team members to contribute meaningfully while advancing their careers in a supportive and inclusive environment. We are currently seeking a motivated, detail-oriented, and highly organized Entry-Level Administrative Professional to join our Operations team. This role is perfect for individuals at the beginning of their administrative careers who thrive in organizing information, supporting teams, resolving day-to-day operational challenges, and ensuring seamless business operations.

Position Overview

As an Entry-Level Administrative Professional, you will play a vital role in providing essential administrative and operational support to various departments within the organization. Your responsibilities will include coordinating schedules, managing documentation, assisting with internal communications, organizing meetings, maintaining accurate records, and contributing to the enhancement of administrative processes. This position demands exceptional organizational skills, strong written and verbal communication abilities, meticulous attention to detail, and the capacity to work independently in a fully remote setting.

Key Responsibilities

Administrative Support

• Provide day-to-day administrative assistance to managers and cross-functional teams.
• Prepare, edit, format, and organize business documents, reports, presentations, and spreadsheets.
• Maintain accurate digital filing systems and document repositories.
• Organize and archive company records while ensuring strict confidentiality.
• Monitor shared inboxes and distribute requests to the appropriate team members.
• Assist with data entry and record maintenance across multiple internal systems.

Operations Support

• Coordinate internal workflows and administrative processes.
• Assist with tracking operational tasks and project milestones.
• Help prepare operational reports using company templates.
• Monitor task completion and follow up on outstanding action items.
• Support onboarding activities for new employees.
• Assist in maintaining standard operating procedures (SOPs) and internal documentation.

Calendar & Meeting Coordination

• Schedule meetings across multiple time zones.
• Send meeting invitations and reminders.
• Prepare agendas and meeting materials.
• Record meeting notes and distribute action items.
• Coordinate virtual events and internal team sessions.

Communication Support

• Draft professional emails and internal announcements.
• Coordinate communication between departments.
• Respond to routine inquiries professionally and promptly.
• Support internal knowledge-sharing initiatives.

Office & Administrative Coordination

• Maintain digital office systems and shared resources.
• Track administrative supplies and software subscriptions where applicable.
• Assist with vendor documentation and administrative records.
• Support travel planning and expense documentation when required.
• Ensure administrative processes remain organized and efficient.

Data & Reporting

• Update internal databases and spreadsheets.
• Compile weekly and monthly administrative reports.
• Perform quality checks on records for accuracy and completeness.
• Generate routine reports for management.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend efficiencies in documentation and communication.
• Participate in projects aimed at improving operational effectiveness.
• Assist in implementing new administrative tools and procedures.

Required Qualifications

• High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.
• 0–2 years of administrative, office support, customer service, internship, or similar experience.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills in English.
• High attention to detail and accuracy.
• Ability to manage priorities and deadlines effectively in a remote work environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong problem-solving skills and a proactive approach to tasks.
• Ability to work collaboratively in a virtual team setting.