Clerk-Reservations

Clerk-Reservations

Join Marriott International, Inc in the holy city of Mecca as a Clerk-Reservations. This role is responsible for processing and managing guest reservations, ensuring a seamless and efficient booking experience. Key responsibilities include:

• Handling reservation requests via phone, email, and walk-in guests
• Managing reservation changes and cancellations
• Upselling and cross-selling services to enhance guest experience
• Maintaining accurate records and ensuring data integrity
• Collaborating with other departments to resolve any reservation-related issues

To excel in this role, you should possess excellent communication skills, proficiency in English and Arabic, strong organizational skills, and a commitment to delivering exceptional customer service. Previous experience in reservations or a related field is preferred but not required.