Customer Relationship Management Officer

About SIJIL

Saudi Financial Lease Contract Registry Company, operating under the brand name SIJIL, is a distinguished Saudi enterprise licensed by the Saudi Arabian Monetary Authority (SAMA). SIJIL specializes in delivering comprehensive services and innovative solutions for financial lease registrations, maintaining a dedicated registry of contracts alongside detailed data on leased assets. Our mission is to enhance the financial lease and contract registration ecosystem within the Kingdom of Saudi Arabia, fostering transparency and efficiency for stakeholders across the financial sector.

Key Responsibilities

As a Customer Relationship Management Officer at SIJIL, you will play a pivotal role in strengthening our brand presence and fostering meaningful connections with clients and partners. Your responsibilities will include:

• Strategic Campaign Support: Collaborate with the marketing team to plan, execute, and monitor marketing and awareness campaigns that align with SIJIL’s objectives and enhance brand visibility.
• Brand Communication: Assist in the implementation of communication and branding strategies to ensure consistency across all channels and reinforce SIJIL’s corporate identity.
• Stakeholder Coordination: Act as a liaison between SIJIL, media outlets, external agencies, and strategic partners to facilitate seamless collaboration and maximize outreach opportunities.
• Digital Presence Management: Oversee the management of SIJIL’s website and social media platforms, ensuring content is engaging, up-to-date, and reflective of the company’s values and initiatives.
• Partnership Development: Support the cultivation of strategic partnerships and initiatives aimed at enhancing customer relationships, driving business growth, and improving service delivery.

Qualifications & Experience

To excel in this role, you should possess the following qualifications and attributes:

• A Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field from a recognized institution.
• 0 to 2 years of professional experience in Marketing, Public Relations, Customer Service, or a closely related discipline.
• Exceptional communication skills, both written and verbal, enabling you to effectively engage with stakeholders, present ideas persuasively, and build strong professional relationships.
• A proactive and results-driven mindset with the ability to work collaboratively in a dynamic team environment.
• Familiarity with digital marketing tools, social media platforms, and CRM systems is considered advantageous.

Join SIJIL and contribute to shaping the future of financial lease registrations in Saudi Arabia by leveraging your skills in customer relationship management and strategic communication.