Housekeeping Coordinator

Position Overview

We are seeking a dedicated and experienced Housekeeping Coordinator to join our esteemed team at Marriott International, Inc. in Riyadh. In this pivotal role, you will play a critical part in ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across our property. The Housekeeping Coordinator will oversee the daily operations of the housekeeping department, manage staff performance, and uphold the brand’s reputation for excellence. This position requires a keen eye for detail, exceptional organizational skills, and a commitment to maintaining a pristine environment for both guests and employees.

Key Responsibilities

• Department Leadership: Supervise and coordinate the activities of the housekeeping team, including housekeepers, room attendants, and laundry staff, to ensure efficient and effective service delivery.
• Quality Assurance: Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to verify compliance with Marriott’s stringent cleanliness and hygiene standards.
• Staff Management: Recruit, train, and develop housekeeping personnel, fostering a positive and productive work environment while addressing performance issues as needed.
• Inventory and Supply Management: Oversee the procurement, storage, and distribution of cleaning supplies, linens, and amenities to maintain operational efficiency and cost control.
• Guest Interaction: Address guest inquiries, concerns, or special requests related to housekeeping services in a professional and timely manner, ensuring a seamless and memorable experience.
• Operational Compliance: Ensure adherence to health and safety regulations, as well as Marriott’s policies and procedures, to uphold the highest standards of service excellence.
• Budget Oversight: Monitor departmental expenses, track inventory usage, and implement cost-saving measures without compromising service quality.
• Collaboration: Work closely with other departments, including front desk, maintenance, and food and beverage, to coordinate services and resolve operational challenges.

Qualifications and Skills

To excel in this role, you must possess a blend of leadership, operational expertise, and a passion for hospitality. The ideal candidate will have the following qualifications:

• Proven experience in housekeeping management or a similar supervisory role within the hospitality industry.
• Strong knowledge of cleaning protocols, sanitation standards, and inventory management systems.
• Excellent communication and interpersonal skills, with the ability to motivate and lead a diverse team.
• Proficiency in Microsoft Office Suite and familiarity with property management systems (PMS) are advantageous.
• A high school diploma or equivalent is required; a degree in hospitality management or a related field is preferred.
• Fluency in English and Arabic is highly desirable, with additional language skills considered a plus.
• Exceptional problem-solving abilities and a proactive approach to addressing operational challenges.

Work Environment and Benefits

As a Housekeeping Coordinator at Marriott International, Inc., you will be part of a dynamic and globally recognized brand that values diversity, innovation, and employee development. We offer a competitive compensation package, including health benefits, retirement plans, and opportunities for career advancement within the Marriott family. The role involves a mix of office-based tasks and on-floor supervision, with the flexibility to adapt to the evolving needs of our guests and property.

If you are a results-driven professional with a passion for hospitality and a commitment to excellence, we invite you to apply and become an integral part of our team in Riyadh.