Mgr-Sales I

Senior Sales Manager – Driving Growth and Customer Relationships

Join Delta Hotels by Marriott International as a **Senior Sales Manager**, where you will play a pivotal role in driving revenue growth, fostering long-term customer relationships, and ensuring seamless business execution. This dynamic position is based in Jeddah, Saudi Arabia, and offers the opportunity to lead a high-performing sales team while contributing to the success of one of the world’s most respected hospitality brands.

In this full-time, on-site management role, you will be responsible for identifying and capitalizing on sales opportunities, coordinating cross-functional efforts, and delivering exceptional service that exceeds customer expectations. Your strategic approach to sales, combined with a deep understanding of market trends and customer needs, will be instrumental in achieving both personal and organizational goals.

Key Responsibilities

Your role will encompass a diverse range of activities designed to maximize revenue and strengthen customer loyalty:

• Building Strategic Customer Relationships: Collaborate with internal and external stakeholders to develop and nurture relationships with existing and prospective clients. Engage in proactive outreach through sales calls, trade shows, FAM (Familiarization) trips, and community networking to expand the customer base and drive repeat business.
• Sales Execution and Coordination: Lead and participate in sales initiatives, including proposal development, contract negotiations, and customer correspondence, to ensure smooth business transactions. Work closely with the sales team to acquire new clients and close deals effectively.
• Market and Competitive Analysis: Stay ahead of industry trends by analyzing competitors’ strengths and weaknesses, economic factors, and market dynamics. Utilize this knowledge to position Delta Hotels as the preferred choice for discerning customers, tailoring solutions to meet their unique business needs.
• Exceptional Customer Service: Uphold Delta Hotels’ commitment to service excellence by delivering personalized, high-quality interactions at every touchpoint. Act as a customer advocate, gathering feedback to refine offerings and enhance guest satisfaction.
• Internal Coordination: Ensure seamless handoffs between sales and event management teams to guarantee timely and accurate service delivery. Act as a bridge between sales efforts and operational execution, maintaining alignment with company standards.

Qualifications and Experience

To thrive in this role, you will bring a blend of educational background and hands-on experience in sales and hospitality:

• Education: A two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, combined with three years of relevant sales or marketing experience; or a four-year bachelor’s degree in a related discipline with one year of sales experience.
• Professional Background: Proven track record in sales, customer relationship management, or hospitality operations. Experience in a fast-paced, customer-centric environment with a focus on revenue growth and relationship-building.
• Soft Skills: Strong interpersonal and communication skills, with the ability to build trust and influence stakeholders at all levels. A results-driven mindset with a passion for delivering outstanding service.

Why Delta Hotels by Marriott?

At Delta Hotels, we pride ourselves on delivering a seamless, thoughtfully curated travel experience that prioritizes the needs of modern travelers. Our commitment to warmth, intelligence, and meticulous attention to detail ensures that every guest can focus on what truly matters. As part of Marriott International, you will be part of a global organization that values diversity, inclusion, and equal opportunity. We are dedicated to fostering an environment where every associate’s unique background is celebrated, and where innovation and collaboration drive success.

If you are a dynamic sales professional eager to make an impact in a vibrant market, we invite you to apply and be part of a team that sets the standard for hospitality excellence.