Mgr-Sales I

Job Overview

We are seeking a dynamic and results-driven Manager of Sales I to join our esteemed team in Jeddah, Saudi Arabia. This pivotal role is responsible for driving sales initiatives, cultivating long-term customer relationships, and ensuring the timely and accurate delivery of business opportunities to support seamless service execution. The ideal candidate will play a key leadership role in achieving personal and organizational sales targets while fostering a culture of excellence in customer engagement and revenue growth.

Key Responsibilities

The Manager of Sales I will oversee a range of strategic and operational activities to enhance sales performance and customer satisfaction. Core responsibilities include:

• Building and Nurturing Sales Relationships:
  • Collaborate effectively with off-property sales channels to align efforts, avoid duplication, and maximize impact.
  • Develop and maintain strong relationships with existing and prospective customers through proactive engagement, including sales calls, networking events, FAM trips, and trade shows.
  • Expand the customer base by engaging with community stakeholders and key internal partners to identify new sales opportunities.
  • Ensure smooth turnover of business opportunities to the Event Management team, providing accurate and comprehensive details for seamless execution.
• Driving Sales Activities:
  • Participate in sales calls alongside the team to secure new business and finalize deals.
  • Support the operational aspects of booked business, including proposal development, contract management, and customer correspondence.
  • Leverage market intelligence to identify trends, competitor strengths and weaknesses, and economic factors that influence demand and pricing strategies.
  • Prioritize high-value opportunities based on market conditions and organizational needs to optimize revenue generation.
• Customer-Centric Approach:
  • Champion the company’s service and relationship strategy by delivering exceptional customer experiences that drive loyalty and account growth.
  • Align sales efforts with customer expectations by understanding their business challenges and offering tailored solutions that add value.
  • Adhere to and promote the company’s customer service standards, setting a benchmark for guest relations excellence.
  • Gather and act on customer feedback to continuously improve service quality and product offerings.

Candidate Profile

To excel in this role, candidates must meet the following qualifications and experience:

• Education:
  • A two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, coupled with a minimum of three years of relevant sales and marketing experience.
  • OR
  • A four-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with at least one year of professional experience in sales and marketing.
• Key Competencies:
  • Proven ability to build and sustain customer relationships in a fast-paced environment.
  • Strong analytical skills to interpret market trends and customer data for strategic decision-making.
  • Excellent communication and negotiation skills to effectively engage with stakeholders at all levels.
  • Demonstrated leadership in driving sales performance and achieving revenue targets.
  • Proficiency in CRM tools and sales management software to track and optimize sales activities.

Work Environment

This full-time, on-site position is based in Jeddah, Saudi Arabia, offering a dynamic and collaborative work environment within a leading organization in the hospitality and sales industry. The role requires a commitment to excellence, adaptability to market changes, and a passion for delivering outstanding customer experiences.

Equal Opportunity Employer

We are an equal opportunity employer dedicated to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and are committed to providing equal access to opportunity regardless of disability, veteran status, or other protected characteristics under applicable law. Our associates’ unique perspectives and experiences are the foundation of our success, and we celebrate the diversity that enriches our organization.