Mgr-Sales

Job Summary

We are seeking a dynamic and results-driven Sales Manager to join our esteemed team at a premier hospitality organization in Jeddah, Saudi Arabia. This pivotal role is responsible for driving sales growth, fostering long-term customer relationships, and ensuring the timely and accurate delivery of business opportunities to support exceptional service standards. The ideal candidate will play a key leadership role in executing sales strategies, achieving revenue targets, and enhancing customer satisfaction through proactive engagement and market insight.

Key Responsibilities

The Sales Manager will be accountable for the following core activities:

• Building and Nurturing Customer Relationships:
  • Collaborate with cross-functional sales teams and external partners to align sales efforts and avoid redundancy.
  • Develop and maintain strong relationships with existing and prospective clients through strategic sales calls, networking events, FAM trips, trade shows, and personalized engagement.
  • Expand the customer base by cultivating relationships within the local community and industry networks.
  • Ensure seamless handover of sales opportunities to the Event Management team for flawless execution.
• Driving Sales Activities and Revenue Growth:
  • Participate in sales meetings and presentations to secure new business and close deals effectively.
  • Oversee the operational execution of booked business, including proposal development, contract management, and customer correspondence.
  • Leverage market intelligence—such as competitor analysis, economic trends, and supply-demand dynamics—to identify high-value opportunities and maximize revenue potential.
  • Align sales strategies with the needs and expectations of target customers to deliver tailored business solutions.
• Delivering Exceptional Customer Service:
  • Champion the company’s service excellence standards to enhance customer loyalty and retention.
  • Actively engage with clients to gather feedback on service quality and product offerings, ensuring continuous improvement.
  • Set a benchmark for guest relations through professionalism, responsiveness, and a customer-centric approach.
  • Support the expansion of account share by identifying upsell and cross-sell opportunities.

Candidate Profile

To excel in this role, candidates must meet the following educational and experiential requirements:

• Education: A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, coupled with 3 years of relevant sales or marketing experience.
• OR A 4-year bachelor’s degree in a related discipline, with a minimum of 1 year of professional sales or marketing experience.

Ideal Qualifications and Attributes

We are looking for a proactive, strategic, and customer-focused leader who thrives in a fast-paced environment. The successful candidate will possess strong interpersonal skills, a deep understanding of sales processes, and the ability to analyze market trends to drive revenue growth. Proficiency in CRM tools, contract management, and proposal development is highly desirable. Additionally, the ability to work collaboratively across departments and lead by example in customer service excellence is essential.

Why Join Us?

As part of our organization, you will be joining a global leader in hospitality committed to fostering an inclusive and equitable workplace. We value diversity and are dedicated to providing equal employment opportunities regardless of background. Our culture celebrates individuality, encourages innovation, and rewards performance. If you are passionate about sales, customer relationships, and driving business success, we invite you to apply and become a part of our dynamic team.