Sales Manager

Position Overview

We are seeking a dynamic and results-driven Sales Manager to join our team at Delta Hotels by Marriott in Jeddah, Saudi Arabia. In this pivotal role, you will be responsible for proactively identifying and capitalizing on sales opportunities while ensuring seamless business turnover to facilitate exceptional service delivery. Your leadership will be instrumental in driving sales activities, fostering long-term customer relationships, and achieving both personal and organizational revenue targets. The ideal candidate will possess a strong background in sales and marketing, coupled with a passion for delivering outstanding customer experiences and market-driven solutions.

Key Responsibilities

As a Sales Manager, your core responsibilities will include:

• Building and Nurturing Customer Relationships:
  • Collaborate with off-property sales channels to align efforts, avoid duplication, and maximize impact.
  • Develop and strengthen relationships with existing and prospective customers through strategic sales calls, networking events, FAM trips, trade shows, and personalized engagement.
  • Expand the customer base by cultivating relationships within the local community and key industry stakeholders.
  • Ensure accurate and timely turnover of business to the Event Management team for flawless execution.
• Driving Sales Activities:
  • Participate in sales calls alongside the team to secure new business and finalize deals.
  • Oversee the operational aspects of booked business, including proposal generation, contract drafting, and customer correspondence.
  • Leverage market insights and competitive analysis to identify revenue-generating opportunities and close high-value deals.
• Market and Customer Insight:
  • Stay abreast of market trends, competitor strategies, and economic conditions to position our offerings effectively.
  • Analyze target customer segments to tailor solutions that align with their business needs and expectations.
  • Drive revenue growth by prioritizing opportunities that align with the hotel’s strategic goals and market demands.
• Delivering Exceptional Customer Service:
  • Champion the company’s service and relationship strategy to enhance customer loyalty and satisfaction.
  • Grow account share by providing tailored solutions and exceeding customer expectations.
  • Uphold the company’s customer service standards and serve as a role model for guest relations.
  • Gather and act on guest feedback to continuously improve service quality and product offerings.

Qualifications and Experience

To excel in this role, you should meet the following criteria:

• Education: A two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field is required. Alternatively, a four-year bachelor’s degree in a relevant discipline with at least one year of sales or marketing experience will be considered.
• Experience: A minimum of three years in sales and marketing or a related professional field is preferred. Prior experience in the hospitality industry is a strong advantage.
• Skills and Competencies:
  • Proven ability to build and maintain strong customer relationships.
  • Exceptional communication, negotiation, and presentation skills.
  • Strong analytical mindset with the ability to interpret market trends and customer data.
  • Self-motivated with a results-oriented approach and a commitment to achieving sales targets.
  • Proficiency in CRM tools and Microsoft Office Suite.

Why Join Us?

At Delta Hotels by Marriott, we are committed to fostering an inclusive and diverse workplace where every associate’s unique background is valued and celebrated. We embrace equal opportunity employment and are dedicated to providing a supportive environment for all team members. As a Sales Manager, you will play a critical role in shaping the success of our property, contributing to a seamless travel experience for our guests, and growing your career within a globally recognized brand. Join us and be part of a team that is passionate about delivering excellence in hospitality.