Sales Manager - The Jeddah EDITION

Position Overview

We are seeking a dynamic and results-driven Sales Manager to join the esteemed team at The Jeddah EDITION, a premier luxury hotel under the Marriott International umbrella. This pivotal role is designed for a proactive professional who thrives in a fast-paced environment, with a strong focus on cultivating long-term, value-based customer relationships. The ideal candidate will be responsible for driving sales opportunities, achieving personal and location revenue goals, and ensuring seamless service delivery to meet and exceed customer expectations. If you are passionate about luxury hospitality and possess a proven track record in sales and relationship management, we invite you to apply and become part of our world-class team.

Key Responsibilities

The Sales Manager at The Jeddah EDITION will play a critical role in the following areas:

• Building and Nurturing Customer Relationships:
  • Collaborate with off-property sales channels to ensure coordinated, complementary, and non-duplicative sales efforts.
  • Develop and strengthen relationships with existing and new customers to secure future bookings through strategic sales calls, entertainment, FAM trips, trade shows, and other engagement activities.
  • Expand the customer base by building relationships within the community and with key internal and external stakeholders.
  • Ensure accurate, complete, and effective turnover to the Event Management team for seamless service delivery.
• Driving Sales Activities:
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Execute and support operational aspects of booked business, including generating proposals, drafting contracts, and managing customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue targets.
• Market and Customer Insight:
  • Analyze market trends, including competitors’ strengths and weaknesses, economic conditions, and supply-demand dynamics, to maximize revenue.
  • Close the best opportunities for the location based on market conditions and specific needs.
  • Gain a deep understanding of the hotel’s primary target customers and their service expectations to deliver tailored business solutions.
• Delivering Exceptional Customer Service:
  • Support the company’s service and relationship strategy to drive customer loyalty and satisfaction.
  • Grow share of the account by providing outstanding customer service and exceeding expectations.
  • Execute and uphold the company’s customer service standards consistently.
  • Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

To excel in this role, candidates must meet the following educational and professional requirements:

• Education:
  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, along with 3 years of experience in sales, marketing, or a related professional area.
  • OR
  • A 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with 1 year of relevant sales or marketing experience.
• Core Competencies:
  • Proven ability to build and maintain strong customer relationships.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Strong analytical and strategic thinking to identify and capitalize on market opportunities.
  • Ability to work collaboratively in a team-oriented environment while also demonstrating independence and initiative.
  • Commitment to delivering world-class customer service and upholding the highest standards of professionalism.

Why Join The Jeddah EDITION?

As part of the Marriott International family, The Jeddah EDITION offers a unique opportunity to work in one of the most prestigious luxury hotel brands in the world. Our associates are at the heart of our success, and we are committed to fostering an inclusive and diverse work environment where every individual’s contributions are valued. We offer competitive compensation, comprehensive benefits, and the chance to grow your career in a dynamic and rewarding industry. If you are ready to elevate your career in luxury hospitality, we encourage you to apply and become part of our exceptional team.