Banquet Operations Manager

Position Overview

We are seeking a dynamic and experienced Banquet Operations Manager to join our team in Riyadh. In this pivotal role, you will oversee the planning, execution, and delivery of exceptional banquet services, ensuring seamless operations and unparalleled guest satisfaction. Your leadership will drive the success of our high-profile events, from corporate gatherings to social celebrations, by managing staff, coordinating logistics, and maintaining the highest standards of service excellence.

Key Responsibilities

• Event Planning and Coordination: Collaborate with clients to design and execute customized banquet experiences, including menu planning, theme development, and technical requirements. Ensure all logistical details are meticulously organized and executed on schedule.
• Team Leadership and Management: Lead and mentor a high-performing team of banquet staff, including servers, bartenders, and support personnel. Foster a culture of professionalism, accountability, and continuous improvement to deliver outstanding service.
• Operational Oversight: Oversee all aspects of banquet operations, including venue setup, equipment management, and adherence to safety and hygiene standards. Monitor inventory levels and coordinate with vendors to ensure timely delivery of supplies.
• Client Relationship Management: Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring their expectations are exceeded. Build long-term relationships to secure repeat business and positive referrals.
• Financial Management: Develop and manage banquet budgets, track expenses, and optimize resource allocation to maximize profitability while maintaining service quality. Prepare detailed reports on event performance and financial outcomes.
• Quality Assurance: Implement and enforce service standards, conduct regular inspections, and gather guest feedback to identify areas for enhancement. Stay abreast of industry trends and innovations to elevate the guest experience.

Qualifications and Skills

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Relevant certifications in event management or culinary arts are advantageous.
• Experience: Minimum of 5 years of progressive experience in banquet operations, event management, or a similar role within the hospitality industry. Proven track record of successfully managing large-scale events and leading high-performing teams.
• Technical Proficiency: Strong command of event management software, Microsoft Office Suite, and POS systems. Familiarity with audio-visual equipment and banquet setup configurations is preferred.
• Soft Skills: Exceptional communication, interpersonal, and problem-solving skills. Ability to thrive in a fast-paced environment while maintaining composure under pressure. Bilingual proficiency (Arabic and English) is highly desirable.
• Leadership Attributes: Demonstrated ability to inspire and motivate teams, delegate responsibilities effectively, and foster a collaborative work culture. Commitment to professional development and continuous learning.

Why Join Us?

As a Banquet Operations Manager at Career Land Center, LLC, you will be part of a prestigious organization dedicated to delivering world-class hospitality services in Riyadh. We offer a competitive compensation package, opportunities for career advancement, and a supportive work environment that values innovation and excellence. If you are passionate about creating unforgettable experiences and leading a team to success, we invite you to apply and take the next step in your career journey with us.