Built-in KAM

Built-in Key Account Manager (KAM) – LG Electronics, Riyadh

LG Electronics is a global leader in technology, innovation, and consumer electronics, committed to delivering cutting-edge solutions that enhance everyday life. As we continue to expand our presence in the Middle East, particularly in Riyadh, we are seeking a highly motivated and experienced Built-in Key Account Manager (KAM) to join our dynamic team. This role is pivotal in driving business growth, strengthening customer relationships, and ensuring the successful execution of sales strategies within the built-in appliances segment. The ideal candidate will serve as the primary liaison between LG Electronics and key retail partners, fostering long-term partnerships while maximizing revenue and market share.

Key Responsibilities

The Built-in KAM will be responsible for managing and growing a portfolio of high-value retail accounts, including premium kitchen and home appliance retailers. Core duties include:

• Account Management: Develop and maintain strong, strategic relationships with key retail partners to ensure alignment with LG Electronics’ business objectives. Act as the primary point of contact for all commercial matters, addressing inquiries, resolving issues, and facilitating seamless collaboration between LG and its partners.
• Sales Strategy & Execution: Collaborate with internal teams, including marketing, logistics, and product management, to design and implement tailored sales strategies that drive demand for LG’s built-in appliances. Monitor market trends, competitor activities, and customer preferences to identify opportunities for growth and innovation.
• Revenue Growth & Performance Tracking: Set and achieve ambitious sales targets by leveraging data-driven insights to optimize account performance. Regularly review key performance indicators (KPIs), such as sales volume, market share, and customer satisfaction, to ensure continuous improvement and alignment with organizational goals.
• Product & Promotional Support: Work closely with the marketing team to execute targeted promotional campaigns, product launches, and training programs that highlight the unique features and benefits of LG’s built-in appliances. Ensure retail partners are equipped with the tools and knowledge to effectively sell and promote LG products.
• Negotiation & Contract Management: Lead negotiations with retail partners to secure favorable terms, pricing agreements, and exclusive partnerships. Manage contract renewals, renewals, and amendments while ensuring compliance with LG Electronics’ policies and procedures.
• Market Intelligence & Reporting: Provide regular updates to senior management on market dynamics, account performance, and competitive landscape. Prepare detailed reports and presentations to support strategic decision-making and identify areas for expansion.

Qualifications & Skills

To excel in this role, candidates must possess a blend of commercial acumen, relationship-building expertise, and a deep understanding of the built-in appliances market. The ideal candidate will meet the following criteria:

• Education: Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. An MBA or advanced degree is a plus.
• Experience: Minimum of 5-7 years of experience in key account management, sales, or business development, preferably within the consumer electronics or home appliances industry. Prior experience in the built-in appliances segment is highly desirable.
• Technical Knowledge: Strong understanding of built-in kitchen appliances, including ovens, cooktops, range hoods, and dishwashers. Familiarity with industry standards, certifications, and emerging technologies is essential.
• Sales & Negotiation Skills: Proven track record in achieving sales targets, negotiating contracts, and closing high-value deals. Excellent communication and interpersonal skills to influence stakeholders at all levels.
• Analytical & Strategic Thinking: Ability to interpret market data, identify trends, and develop actionable strategies to drive growth. Proficiency in using CRM systems and sales analytics tools is required.
• Language Proficiency: Fluency in English is mandatory; proficiency in Arabic is a significant advantage.

Why Join LG Electronics?

LG Electronics offers a competitive compensation package, including a base salary, performance-based bonuses, and comprehensive benefits. As part of our team, you will have the opportunity to work with industry-leading products, collaborate with global experts, and contribute to innovative projects that shape the future of technology. We foster a culture of excellence, creativity, and collaboration, providing ample opportunities for professional growth and development.

If you are a results-driven professional with a passion for sales and a commitment to building lasting partnerships, we invite you to apply for the Built-in KAM position in Riyadh. Join us in redefining the future of home appliances and delivering exceptional experiences to our customers.