e-commerce Trading Manager

About the Role

We are seeking a dynamic and results-driven E-commerce Trading Manager to join our high-performing E-Commerce Team. In this pivotal role, you will play a central part in shaping and executing our promotional strategies, driving sales growth, and optimizing customer engagement across our digital platforms. Your expertise in trading performance analysis and strategic decision-making will be instrumental in guiding key promotional initiatives and ensuring their successful implementation. If you are passionate about leveraging data-driven insights to enhance online retail performance and thrive in a fast-paced, collaborative environment, we invite you to apply.

Key Responsibilities

• Strategic Promotional Planning: Develop a deep understanding of trading performance metrics and translate these insights into actionable strategies for promotional planning. Lead and contribute to critical trade meetings to shape the direction of promotional activities that align with business objectives.
• Promotional Execution & Management: Oversee the execution of the promotional plan, making informed decisions to maximize the impact of campaigns on the website. Ensure all promotional activities are implemented accurately and on schedule, including conducting out-of-hours checks and managing weekend activities to maintain seamless operations.
• Performance Analysis & Reporting: Utilize advanced web analytics tools in collaboration with Commercial and Marketing teams to monitor the performance of key website elements. Analyze the success of promotions and provide data-backed recommendations for optimization. Generate comprehensive performance reports that align sales KPIs with web analytics and customer behavior trends.
• Competitor & Market Insights: Conduct regular reviews of competitor activities across both online and physical retail channels to stay ahead of market trends. Analyze competitor strategies to identify opportunities and threats, ensuring our promotional plans remain competitive and relevant.
• Onsite Search Optimization: Review and enhance onsite search behavior by analyzing keyword queries and adjusting product placements within search results to drive higher conversion rates. Work closely with the User Experience team to ensure an optimal and seamless customer journey.
• Customer-Centric Trade Planning: Develop and execute trade plans that prioritize customer needs while supporting the broader business ambitions. Ensure all promotional activities are delivered with precision and align with the company’s strategic goals.
• Cross-Functional Collaboration: Act as a liaison between various departments, including Commercial, Marketing, and User Experience, to ensure cohesive and effective promotional strategies. Present findings and recommendations to senior leadership, including Heads of Department and Directors, to inform decision-making.

Qualifications & Skills

• Experience: Minimum of 3 years in e-commerce trading and merchandising, with a proven track record in a similar role. E-commerce experience is essential.
• Technical Proficiency: High-level proficiency in Microsoft Office Suite, with advanced skills in Excel, including data analysis, pivot tables, and reporting.
• Analytical & Strategic Thinking: Strong commercial acumen with the ability to interpret data and translate insights into actionable strategies. A proactive and positive attitude with a keen attention to detail.
• Collaboration & Communication: Excellent interpersonal skills with the ability to work effectively across teams and present findings to stakeholders at all levels. A customer-focused mindset with a commitment to delivering results.

Why Join Us?

As an E-commerce Trading Manager, you will have the opportunity to shape the future of our digital retail strategy, drive measurable business growth, and work in a collaborative environment that values innovation and excellence. If you are ready to take on a challenging and rewarding role where your contributions directly impact our success, we encourage you to apply and become a key player in our E-Commerce Team.