E Comm Key Account Manager, Quick Commerce

E-Commerce Key Account Manager, Quick Commerce – Drive Strategic Growth for Reckitt in the Fast-Paced World of Quick Commerce

Join Reckitt, a global leader in consumer goods, as an E-Commerce Key Account Manager specializing in Quick Commerce. In this dynamic role, you will play a pivotal part in shaping the future of Reckitt’s digital presence by fostering deep partnerships with key e-commerce platforms and retailers. Your expertise will be instrumental in accelerating the company’s market penetration, optimizing sales performance, and delivering exceptional value to both Reckitt and our strategic partners.

As a Key Account Manager within the Quick Commerce sector, you will be responsible for managing high-value accounts, ensuring seamless collaboration, and driving revenue growth through data-driven strategies. This role demands a blend of strategic thinking, relationship management, and commercial acumen to navigate the evolving landscape of fast-moving consumer goods (FMCG) in the digital era.

Key Responsibilities:

• Strategic Account Development: Lead the identification, cultivation, and retention of key Quick Commerce partners, aligning their business objectives with Reckitt’s growth initiatives. Develop tailored strategies to enhance market positioning and drive sustainable revenue growth.
• Partnership & Collaboration: Act as the primary liaison between Reckitt and high-priority e-commerce platforms, ensuring alignment on product offerings, promotions, and operational efficiencies. Foster long-term relationships built on trust, transparency, and mutual success.
• Performance Optimization: Monitor and analyze account performance metrics, leveraging insights to refine sales strategies, pricing models, and inventory management. Drive continuous improvement in customer acquisition, retention, and overall market share.
• Market & Competitive Intelligence: Stay ahead of industry trends, competitor movements, and emerging opportunities in Quick Commerce. Provide actionable recommendations to the leadership team to maintain Reckitt’s competitive edge.
• Cross-Functional Leadership: Collaborate with internal teams, including Marketing, Supply Chain, and Product Management, to ensure cohesive execution of e-commerce strategies. Bridge gaps between departments to drive operational excellence and scalability.
• Revenue Growth Initiatives: Identify and capitalize on upsell and cross-sell opportunities, negotiating favorable terms with partners to maximize ROI. Develop innovative promotional strategies to boost visibility and sales velocity.

Why This Role Matters:

In today’s fast-paced digital marketplace, Quick Commerce is reshaping how consumers access products. As an E-Commerce Key Account Manager at Reckitt, you will be at the forefront of this transformation, leveraging your expertise to expand Reckitt’s footprint in the region. This role is ideal for professionals who thrive in a fast-moving environment, where strategic thinking and relationship-building are key to driving impactful results.

Qualifications & Skills:

• Proven experience (5+ years) in Key Account Management, E-Commerce, or a related field within the FMCG or consumer goods sector.
• Strong track record of building and maintaining high-value partnerships with e-commerce platforms, retailers, or distributors.
• Deep understanding of Quick Commerce dynamics, including same-day delivery models, digital shelf optimization, and consumer behavior in the region.
• Excellent negotiation and commercial skills with the ability to drive revenue growth through strategic partnerships.
• Analytical mindset with proficiency in interpreting sales data, market trends, and performance metrics to inform decision-making.
• Exceptional communication and presentation skills to engage with stakeholders at all levels, both internally and externally.
• Fluency in English and Arabic is a significant advantage, given the role’s location in Jeddah.
• Passion for innovation and a proactive approach to solving complex business challenges.

About Reckitt:

Reckitt is a global consumer goods leader with a legacy spanning over 150 years. We are committed to improving the quality of life for millions of people every day through our trusted brands. Our mission is to deliver sustainable growth while making a positive impact on communities worldwide. Join us in Jeddah, where we are expanding our digital capabilities to meet the demands of modern consumers.

This is more than a job—it’s an opportunity to shape the future of e-commerce in the Middle East and drive meaningful change for Reckitt and our partners.