Administration Officer - KSAN

Administration Officer – KSAN

At Serco, we are dedicated to driving meaningful change through innovative solutions that empower governments, critical infrastructure, and regulated industries. With a legacy spanning over seven decades in the Middle East, we leverage our deep regional expertise and a team of over 4,500 professionals to deliver transformative results across defence, space, transport, emergency services, justice, migration, and beyond. Our comprehensive capabilities—ranging from service design and advisory to programme management, systems integration, and asset management—enable us to partner with clients and stakeholders in achieving sustainable, long-term impact.

As part of +impact, Serco’s advisory division, we specialise in operational transformation and strategic advisory services tailored for government entities, critical national infrastructure, and regulated businesses. Our approach combines real-world operational experience with actionable insights, derived from delivering complex contracts and solutions globally. We empower our clients to optimise efficiency, enhance service delivery, and achieve excellence in safety, environmental performance, and digital transformation. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset and facilities management, and sustainability initiatives.

This is more than a job—it’s an opportunity to be part of a mission-driven organisation where your contributions directly shape progress. We are seeking a dynamic and detail-oriented Administration Officer to join our team in Riyadh, playing a pivotal role in ensuring seamless operational support and cost recovery for the KSAN Project.

Your Role and Impact

As an integral member of the administration team, you will provide comprehensive support to internal and external stakeholders, ensuring the timely execution of operations and maintaining high standards of service delivery. Your responsibilities will include:

• Project and Procurement Coordination: Manage key elements of the FRS programme, including procurement activities and accommodation check-in/check-out processes to ensure smooth project execution.
• Stakeholder Communication: Facilitate clear, consistent, and timely communication with all stakeholders, ensuring alignment and transparency throughout the project lifecycle.
• Reporting and Documentation: Contribute to monthly reporting for FRS services and maintain accurate documentation for internal teams and key stakeholders, including meeting minutes and decision records.
• Inventory and Resource Management: Monitor stock and inventory levels for procured items, distribution, and equipment to prevent shortages and ensure all resources are adequately provisioned within budgetary constraints.
• Meeting and Task Coordination: Schedule regular meetings, document decisions, and assign tasks to ensure accountability and progress tracking, particularly in procurement-related activities.

This role demands a proactive, organised, and highly adaptable individual with a strong commitment to excellence. You will thrive in a fast-paced environment where meticulous planning, exceptional communication, and a customer-centric mindset are essential.

What We Look For

To excel in this position, you will bring:

• A minimum of three years of administration experience, with a proven track record in project support, documentation management, and stakeholder coordination.
• A degree or relevant industry certification, demonstrating your expertise in administrative or operational roles.
• Exceptional planning and scheduling abilities, with experience in managing multiple tasks and prioritising effectively under tight deadlines.
• Strong document review and preparation skills, ensuring accuracy and compliance with organisational standards.
• A self-sufficient and delivery-focused mindset, capable of working independently while contributing to team objectives.
• Outstanding communication and interpersonal skills, with the confidence to engage at all levels of the organisation and build lasting professional relationships.
• A customer-focused approach, driven by a commitment to delivering exceptional service and exceeding stakeholder expectations.
• Eligibility to work as a Saudi or GCC National, aligning with our commitment to local talent development.

At Serco, we foster a workplace culture that values diversity, equity, and belonging. We believe in the power of an inclusive environment where every individual can bring their authentic self to work, contributing to a collaborative and dynamic team. This is your chance to be part of an organisation that not only delivers results but also invests in the growth and development of its people.

Join us in shaping a better future—where your administrative expertise will play a crucial role in driving operational excellence and supporting our clients’ strategic goals.