Sales Manager

Sales Manager – Drive Revenue Growth & Market Expansion for a Premier Hospitality Brand

Join our dynamic Sales & Marketing team as a **Sales Manager** in Al Khobar, Saudi Arabia, and play a pivotal role in elevating our hotel’s market presence, optimizing revenue streams, and fostering long-term client relationships. In this strategic position, you will lead high-value account management, identify lucrative growth opportunities, and execute data-driven sales initiatives to surpass revenue targets while representing our brand with excellence.

As a key member of our commercial leadership, you will leverage your commercial acumen to maximize revenue potential across assigned markets—including but not limited to European regions—while ensuring alignment with corporate standards and strategic objectives. This role demands a proactive, results-oriented professional with a passion for hospitality, a deep understanding of market dynamics, and the ability to drive sustainable growth through innovative sales strategies.

Key Responsibilities & Strategic Focus Areas

Your success will be measured by your ability to deliver exceptional performance against revenue goals while expanding our client base and deepening market penetration. Core responsibilities include:

• Strategic Account Management & Revenue Optimization: Lead a curated portfolio of high-value accounts, ensuring revenue maximization through tailored solutions, competitive benchmarking, and strategic pricing negotiations. Develop and execute SMART contracting frameworks to secure optimal yield during annual rate negotiations, positioning our hotel as the preferred choice in the market.
• Market Expansion & Client Acquisition: Proactively identify and pursue new business opportunities across assigned geographic markets, leveraging industry insights and market trends to attract and retain premium clients. Conduct thorough competitor analysis to refine our positioning and differentiate our offerings in a dynamic hospitality landscape.
• Client Engagement & Relationship Building: Foster long-term partnerships with existing and prospective clients through personalized service, site inspections, and tailored proposals. Ensure seamless follow-up on tentative bookings, converting leads into revenue-generating contracts while maintaining transparency and trust.
• Corporate Compliance & Operational Excellence: Adhere strictly to corporate Standard Operating Procedures (SOPs), ensuring all sales activities align with brand standards and regulatory requirements. Maintain up-to-date records in our Sales Force Automation (SFA) system and the OPERA contact database, guaranteeing data integrity and operational efficiency.
• Strategic Planning & Budgetary Contributions: Collaborate closely with the Director of Sales and Director of Sales & Marketing to develop and execute an annual sales action plan, setting clear objectives and KPIs to drive revenue growth. Provide actionable insights and forecasts to support annual budget preparation, ensuring financial targets are met with precision.
• Cross-Brand Synergy & Market Representation: Actively promote Kempinski Hotels’ portfolio through cross-selling initiatives, leveraging our global brand equity to enhance client loyalty and expand market reach. Represent the brand with professionalism at industry events, trade shows, and sales blitzes, fostering thought leadership and networking opportunities.
• Compliance & Safety Leadership: Uphold the highest standards of corporate governance, adhering to the Employees Handbook and the hotel’s policies on Fire, Hygiene, Health & Safety. Proactively identify and mitigate potential risks, ensuring a secure and compliant operational environment for all stakeholders.
• Continuous Improvement & Adaptability: Embrace a culture of innovation, staying ahead of market trends and adapting strategies to evolving business needs. Remain open to additional responsibilities as the organization grows, demonstrating flexibility and commitment to driving excellence.

This role is ideal for a seasoned sales professional with a proven track record in hospitality revenue management, client acquisition, and strategic account development. If you thrive in a fast-paced, results-driven environment and are eager to contribute to the success of a globally recognized brand, we invite you to be part of our team.