Operations Coordinator

Operations Coordinator – Order Management Specialist

Elite Uniforms is seeking a dynamic and detail-oriented Operations Coordinator to oversee the entire order lifecycle, ensuring seamless coordination between our in-house factory in Saudi Arabia and our partner facility in India. This pivotal role requires a highly organized professional capable of managing client purchase orders from inception to final delivery, while maintaining meticulous documentation and ensuring timely payments. The ideal candidate will thrive in a fast-paced environment, bridging operational gaps between production, logistics, and client relations.

As the central point of contact for order fulfillment, you will play a critical role in maintaining operational efficiency, client satisfaction, and financial accuracy. This position demands exceptional follow-up discipline, multitasking capabilities, and a proactive approach to resolving logistical challenges. If you are passionate about streamlining workflows and delivering excellence in operations, we invite you to join our team and contribute to the growth of Elite Uniforms.

Key Responsibilities:

In this strategic role, your responsibilities will include:

• Order Processing and Allocation: Receive, review, and prioritize client purchase orders, systematically segregating production tasks between our Saudi-based and India-based factories. Issue and track production orders to ensure timely initiation and execution.
• Production Coordination: Maintain daily oversight of order statuses across both production facilities, ensuring timely manufacturing, quality inspection, and packaging of goods. Act as the primary liaison between internal teams and external vendors to mitigate delays and resolve issues proactively.
• Delivery and Documentation Management: Supervise and coordinate all delivery logistics, including the preparation and maintenance of delivery notes, shipping documents, and client sign-offs. Ensure compliance with documentation requirements and accurate record-keeping throughout the fulfillment process.
• Financial Collections and Reconciliation: Follow up diligently with clients on outstanding invoices, tracking payments until receipt. Collaborate with accounting teams to resolve discrepancies and ensure timely financial closure.
• Multi-Project Account Management: Handle concurrent orders for high-value clients, maintaining comprehensive trackers and generating regular status reports to monitor progress and identify potential bottlenecks.
• Administrative Excellence: Provide comprehensive support in correspondence, document control, and secretarial duties. Maintain organized filing systems and ensure seamless communication across all operational departments.

Qualifications and Requirements:

To excel in this role, you must possess:

• 2–3+ years of proven experience in operations, order management, sales coordination, or logistics, with a preference for candidates from the manufacturing, trading, or supply chain sectors.
• Exceptional follow-up discipline and the ability to manage multiple projects simultaneously, ensuring deadlines are met without compromising quality.
• Proficient proficiency in Microsoft Excel, email management systems, and document control platforms. Familiarity with ERP or inventory management software is a plus.
• Fluent English communication skills (written and verbal) are mandatory. Knowledge of Arabic is considered an advantage in this regional role.
• A detail-oriented mindset with a commitment to accuracy, coupled with strong organizational and problem-solving abilities.
• Ability to work independently and collaboratively in a dynamic, cross-functional environment.

Compensation and Benefits:

We offer a competitive compensation package of SAR 2,000–3,000 per month, structured based on your experience and performance. Additionally, performance-based incentives will be discussed during the interview process. All benefits are aligned with Saudi Labor Law, ensuring a secure and compliant employment experience.

If you are ready to take on a challenging yet rewarding role that combines operational expertise with client-facing excellence, we encourage you to apply. Join Elite Uniforms and be part of a team that prioritizes precision, professionalism, and growth.

To apply, please submit your CV to [email protected] with the subject line: Operations Coordinator Application.