Workplace Associate

Join Namaa: Shaping the Future of Urban Infrastructure and Quick Commerce

At Namaa, we are revolutionizing the way consumers access essential services through cutting-edge, tech-driven urban infrastructure. Our mission is to deliver fast, reliable, and seamless solutions for meals, groceries, and everyday necessities—bridging the gap between traditional retail models and the demands of a digital-first world. In a landscape where cost efficiency, logistics, and technology integration are critical, we are pioneering a new standard for foodservice and commerce ecosystems across the Middle East.

Our innovative ecosystem is powered by a diverse portfolio of specialized business units, including KitchenPark, CloudRetail, and Profood Properties. Each unit is designed to empower brands to thrive in an on-demand economy, ensuring scalability, speed, and precision in every operation.

About the Role: Elevating Workplace Excellence

As a Workplace Associate at Namaa, you will play a pivotal role in ensuring the seamless operation of our corporate office while fostering an environment that is both productive and engaging. This dynamic position requires a proactive, detail-oriented professional who thrives in a fast-paced, collaborative setting. You will serve as the backbone of our office operations, managing daily logistics, vendor relationships, and employee experience initiatives to create a world-class workspace.

Key Responsibilities: Driving Operational Efficiency and Employee Engagement

In this strategic role, your responsibilities will include:

• Overseeing Office Operations: Maintain a professional, efficient, and welcoming workplace environment by coordinating daily activities, ensuring smooth workflows, and addressing office-related inquiries with precision.
• Vendor and Stakeholder Coordination: Act as the primary liaison between internal teams, vendors, and building management to resolve issues, optimize services, and uphold service-level agreements.
• Workspace Optimization: Collaborate with Facilities and IT teams to manage workspace planning, desk assignments, and meeting room logistics, ensuring flexibility and functionality for a growing team.
• New Hire Onboarding: Streamline the onboarding process by preparing workstations, issuing access badges, and providing essential equipment to create a seamless transition for new employees.
• Event and Engagement Coordination: Organize corporate events, team-building activities, and internal meetings to foster a culture of collaboration and engagement.
• Security and Compliance: Maintain robust office security protocols, including visitor management and safety systems, while ensuring compliance with all regulatory requirements.
• Financial and Process Optimization: Monitor office expenses, vendor contracts, and operational processes to identify cost-saving opportunities and enhance efficiency.
• Culture and Experience Enhancement: Partner with HR and leadership to refine workplace policies, improve employee satisfaction, and contribute to a positive, inclusive company culture.
• Innovation and Continuous Improvement: Proactively identify opportunities to enhance office functionality, comfort, and technological integration to support Namaa’s mission of innovation.

What You’ll Bring to the Team

We are seeking a motivated and organized professional with:

• 1-2 years of experience in Operations, HR Operations, People & Culture, or Events Management, demonstrating a strong foundation in workplace coordination and employee engagement.
• Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment, ensuring deadlines are met with precision.
• A customer-obsessed mindset with a commitment to ownership, follow-through, and delivering high-quality service to both internal and external stakeholders.
• Proficiency in English and Arabic, enabling seamless communication across diverse teams and regions.
• Attention to detail and a commitment to maintaining high standards in every aspect of office operations.
• Strong collaboration skills, fostering cross-functional partnerships to drive operational excellence and innovation.
• Technical proficiency in Google Suite, along with experience using ticketing systems such as Jira or Zendesk.
• A basic understanding of budgets, forecasting, and expense management, with an ability to analyze financial data and optimize resource allocation.
• Working knowledge of People Ops, including talent acquisition, onboarding, and employee development processes.
• Experience coordinating office events, from planning to execution, with a focus on creating memorable and impactful experiences.
• Willingness to travel to Namaa’s office locations across Saudi Arabia and the Middle East to support our distributed teams and ensure consistency in workplace standards.

Why Join Namaa?

By joining Namaa, you will be part of a transformative movement reshaping the future of foodservice and commerce. Our team is dedicated to driving innovation, fostering collaboration, and delivering exceptional results. In a sector experiencing exponential growth—with the global online food delivery market projected to reach $500 billion to $1 trillion by 2030—you will have the opportunity to contribute to groundbreaking initiatives that empower brands to succeed in an on-demand world.

Our collaborative culture ensures that you will receive mentorship, guidance, and the tools needed to thrive. Whether you are supporting our tech-enabled infrastructure, optimizing office operations, or enhancing the employee experience, your work will directly impact the success of our mission. Embrace the challenge, leverage your skills, and be part of a team that is redefining industry standards—one innovative solution at a time.

This role is based in our Riyadh office, and as a company committed to onsite collaboration, your presence will be essential to our collective success. Join us in building the future of urban infrastructure and quick commerce—where every detail matters, and every contribution counts.