Sales Logistics Specialist

Sales Logistics Specialist – Drive Strategic Growth in Logistics and Express Delivery Solutions

Are you a dynamic and results-driven professional with a passion for logistics, sales, and customer relationship management? We are seeking a highly motivated Sales Logistics Specialist to join our team and play a pivotal role in expanding our market presence, fostering long-term client relationships, and driving revenue growth through innovative logistics and express delivery solutions. This position offers an exciting opportunity to leverage your expertise in sales, business development, and operational coordination to deliver exceptional value to our clients while contributing to the strategic success of our organization.

In this dynamic role, you will be responsible for identifying and capitalizing on new business opportunities, managing high-value customer accounts, and ensuring seamless coordination between sales, operations, and internal teams. Your ability to negotiate commercial terms, develop tailored logistics solutions, and maintain a robust sales pipeline will be instrumental in achieving our revenue targets and enhancing customer satisfaction.

Key Responsibilities

Your role will encompass a diverse range of responsibilities, including but not limited to:

• Sales & Business Development: Proactively identify and pursue new business opportunities within designated territories and target market segments, leveraging market research, prospecting, and strategic partnerships. Generate high-quality leads through referrals, customer visits, and data-driven insights to expand our customer portfolio. Develop and present compelling commercial proposals that align with customer requirements, showcasing our logistics, express delivery, domestic, and international shipping solutions. Negotiate favorable commercial terms while adhering to approved pricing guidelines and authority frameworks. Consistently exceed assigned monthly, quarterly, and annual sales targets through strategic planning and execution.
• Customer Relationship Management: Build and nurture strong, long-term relationships with both new and existing clients by understanding their unique logistics needs and recommending tailored solutions. Conduct regular business reviews and customer visits to identify upselling and cross-selling opportunities, ensuring customer retention and minimizing account attrition. Act as a dedicated point of contact for customers, addressing inquiries, service requirements, and commercial concerns with professionalism and efficiency.
• Commercial & Pricing Coordination: Collaborate closely with Pricing and internal teams to obtain competitive and commercially viable quotations, ensuring alignment with approved policies and profitability requirements. Maintain meticulous records of negotiations, quotations, and customer agreements to support transparency and accountability. Monitor account performance to identify revenue enhancement opportunities and provide actionable insights to improve profitability.
• Sales Pipeline & Reporting: Maintain an up-to-date and accurate sales pipeline within our CRM system, tracking leads, opportunities, conversion rates, and expected revenue. Generate regular sales forecasts and performance reports to provide management with data-driven insights for strategic decision-making. Systematically follow up on open opportunities until closure, analyzing lost deals to refine sales strategies and stay ahead of market trends.
• Operational Coordination: Facilitate seamless coordination between sales, operations, customer service, finance, and pricing teams to ensure smooth customer onboarding and service delivery. Clearly communicate customer requirements and service expectations to operational teams, supporting the resolution of service issues that may impact satisfaction or retention. Oversee the handover of newly acquired customers to relevant operational and support teams, ensuring continuity and excellence in service.
• Revenue & Collection Support: Monitor customer account performance against agreed commercial terms, collaborating with Finance and Collections teams to address outstanding payments. Maintain proactive communication with assigned customers to support timely collections and mitigate commercial risks. Escalate potential risks to management for timely intervention and resolution.
• Market Intelligence: Stay abreast of market trends, competitor activities, pricing movements, and evolving customer requirements within the logistics, e-commerce, express delivery, and supply chain sectors. Identify emerging opportunities and provide strategic insights to inform sales and commercial decision-making.

This role is ideal for an ambitious professional who thrives in a fast-paced, results-oriented environment and is committed to delivering measurable impact. If you are eager to contribute to a leading logistics solutions provider and grow alongside a team of industry experts, we invite you to apply and take the next step in your career.