Sales Executive – Jeddah

Sales Executive – Jeddah: Drive Growth for a Cutting-Edge Digital Logistics Platform

Innovation Consulting Group (ICG) is partnering with a dynamic digital logistics platform to identify a highly motivated and commercially astute Sales Executive based in Jeddah. This is an exceptional opportunity to contribute to the expansion of a revolutionary marketplace that is transforming how businesses in Saudi Arabia manage logistics, shipping, and customs clearance. As a key member of the commercial team, you will play a pivotal role in acquiring new customers, fostering strategic relationships, and accelerating platform adoption across the Jeddah and Western Region markets.

The platform is designed to streamline logistics operations by connecting importers, businesses, and logistics service providers in a single, efficient marketplace. Customers can submit their shipping and logistics needs, receive competitive quotes from multiple providers, and seamlessly select the best option based on pricing, delivery timelines, and service quality. Beyond logistics, the platform also integrates customs clearance solutions, invoicing, and payment processing, ensuring a seamless end-to-end commercial experience. With the business entering its commercial growth phase, there is a critical need for a proactive and results-driven Sales Executive to spearhead customer acquisition, drive platform engagement, and establish lasting partnerships.

Key Responsibilities

As the Sales Executive – Jeddah, your role will be instrumental in shaping the future of this innovative platform. You will be responsible for:

• Customer Acquisition and Business Development: Identify and engage high-potential businesses and importers in Jeddah and the Western Region with urgent logistics needs. Leverage proactive prospecting, relationship-building, and strategic outreach to uncover and develop new business opportunities. Act as the primary point of contact for decision-makers, facilitating face-to-face meetings to present the platform’s value proposition and drive conversions. Build a robust sales pipeline, ensuring consistent follow-ups and a high conversion rate to active platform customers.
• Sales and Revenue Growth: Achieve and exceed sales targets by identifying opportunities to increase transaction volume and recurring customer engagement. Manage the entire sales cycle—from initial contact to conversion—while maintaining accurate records of pipeline activity and customer interactions. Stay ahead of market trends to anticipate customer needs and propose tailored logistics solutions that foster long-term loyalty and repeat business.
• Customer Relationship Management: Serve as the trusted commercial advocate for customers in the Jeddah region, ensuring they fully understand and maximize the platform’s capabilities. Address customer inquiries, gather feedback, and communicate insights to the CEO and internal teams to drive continuous improvement. Actively support customer retention by addressing challenges, resolving issues, and encouraging ongoing platform engagement.
• Provider and Market Insights: Develop a deep understanding of logistics providers, market pricing, service levels, and customer requirements. Collaborate with the CEO and commercial team to refine provider partnerships and enhance the platform’s competitive edge. Identify emerging trends and opportunities to expand the customer base and optimize the marketplace’s offerings.

This is a fully remote role with the flexibility to conduct in-person meetings as needed, ensuring you can engage directly with customers and prospects in the field. The ideal candidate will thrive in a fast-paced, results-oriented environment, where relationship-building and commercial acumen are key to success. If you are a hands-on sales professional with a passion for digital innovation and a proven track record of driving growth, we invite you to join us in shaping the future of logistics in Saudi Arabia.