Cards Portfolio Growth Specialist

Cards Portfolio Growth Specialist – Contract Position (On-Site)

Join our dynamic team as a Cards Portfolio Growth Specialist in Riyadh, KSA, for a 12-month contract opportunity focused on driving sustainable growth in our cardholder portfolio. In this strategic role, you will lead high-impact initiatives to expand customer acquisition, optimize conversion strategies, and foster cross-functional collaboration to maximize portfolio expansion. This is an ideal position for a results-driven professional with a passion for financial services, data-driven decision-making, and innovative growth strategies.

Key Responsibilities

As the Cards Portfolio Growth Specialist, your role will be pivotal in shaping the future of our card portfolio. You will:

• Develop and execute data-backed acquisition strategies aligned with portfolio growth objectives, ensuring targeted and scalable expansion across digital and traditional channels.
• Identify and prioritize high-potential customer segments through advanced market analysis, customer insights, and performance metrics to maximize conversion opportunities.
• Design, launch, and continuously optimize acquisition campaigns across digital platforms, branch networks, telesales, partnerships, and other key channels to enhance engagement and conversion rates.
• Monitor and analyze acquisition funnels, conversion metrics, customer response rates, cost of acquisition, and campaign performance to drive continuous improvement.
• Identify and address gaps in the customer journey, recommending enhancements to application processes, onboarding experiences, and conversion pathways for seamless user engagement.
• Collaborate closely with Product and Marketing teams to develop compelling value propositions, tailored offers, and persuasive campaign messaging that resonates with target audiences.
• Coordinate with Sales and distribution teams to refine lead management strategies and enhance channel effectiveness, ensuring a cohesive and high-performing acquisition ecosystem.
• Prepare comprehensive performance reports and translate campaign insights into actionable strategies, ensuring alignment with broader business goals.
• Conduct competitive and market analysis to uncover emerging growth opportunities and stay ahead of industry trends.
• Support post-acquisition initiatives aimed at improving card activation rates and early usage, fostering long-term customer retention and loyalty.

Qualifications and Experience

We are seeking a highly motivated professional with a strong background in cards, retail banking, financial services, payments, or FinTech. The ideal candidate will possess:

• 3+ years of relevant experience in customer acquisition, campaign management, sales growth, or portfolio management within the financial services sector.
• A deep understanding of card products, acquisition channels, customer segmentation, and onboarding journeys, with a focus on optimizing conversion and engagement.
• Strong analytical skills and the ability to interpret complex campaign and portfolio data to inform strategic decisions.
• Proficiency in CRM, campaign management, reporting, and digital marketing tools to streamline processes and enhance performance tracking.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across Product, Marketing, Sales, Operations, and Analytics teams.
• A Bachelor’s degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field.
• Prior experience in Banking, Digital Payment & Card solutions, or FinTech, with a preference for candidates who have worked in fast-paced, matrix-driven organizations.
• Fluency in English (written, verbal, and presentation) is mandatory, with Arabic language skills being a significant advantage.

Preferred candidates will also demonstrate:

• Data-driven decision-making and a keen commercial awareness to identify and capitalize on growth opportunities.
• Campaign optimization expertise and a hands-on approach to managing acquisition funnels for maximum efficiency.
• Customer-centric thinking and a strong problem-solving mindset to address challenges and drive innovation.
• Results orientation with clear ownership of growth targets, ensuring accountability and measurable impact.

This is an exciting opportunity to make a meaningful contribution to our organization’s growth while developing your expertise in a dynamic and collaborative environment. If you are passionate about financial services, data-driven strategies, and driving sustainable growth, we invite you to apply and be part of our success story.