Coord-Human Resources

Coord-Human Resources – Ensure Operational Excellence in Human Resources Support

Join our dynamic team at Courtyard by Marriott Hotel Riyadh as a **Coord-Human Resources**, where your meticulous organization, exceptional customer service, and commitment to confidentiality will drive seamless HR operations. In this pivotal role, you will serve as the backbone of our HR department, ensuring administrative efficiency, fostering a positive workplace culture, and delivering impeccable support to both employees and leadership.

As the **Coord-Human Resources**, you will play a critical role in maintaining the integrity of our HR systems while upholding the highest standards of professionalism and discretion. This position is ideal for an organized, detail-oriented professional who thrives in a fast-paced environment and is passionate about contributing to a world-class hospitality experience.

Key Responsibilities:

• HR Documentation & Record Management: Design, maintain, and update filing systems to ensure all employee records—including employment files, I-9 forms, and interview documentation—are accurate, secure, and easily accessible. Utilize digital and physical systems to streamline administrative processes.
• Correspondence & Communication: Draft, process, and distribute internal correspondence, emails, and official documents with precision. Handle incoming and outgoing mail, ensuring timely distribution and tracking of critical HR-related materials.
• Candidate & Employee Support: Assist candidates throughout the recruitment process, from initial inquiries to onboarding, while maintaining a welcoming and professional environment. Address employee inquiries regarding HR policies, benefits, and workplace procedures with clarity and empathy.
• Facility & Compliance: Oversee the HR reception area, ensuring it remains clean, organized, and accessible, including compliance with accessibility standards for all guests and employees. Monitor and replenish office supplies and HR-specific forms as needed.
• Conflict Resolution & Reporting: Act as a liaison between employees and management, addressing concerns related to workplace policies, employee relations, or operational issues. Escalate potential conflicts or safety concerns to HR leadership promptly and professionally.
• Confidentiality & Security: Safeguard sensitive employee data, ensuring compliance with company protocols and legal requirements. Protect proprietary information and maintain strict discretion in all communications.
• Policy Adherence & Professional Conduct: Uphold Marriott International’s core values by adhering to company policies, dress codes, and professional standards. Represent the brand with poise, ensuring a polished and welcoming demeanor at all times.
• Safety & Incident Management: Promptly report workplace accidents, injuries, or hazardous conditions to the appropriate authorities, prioritizing the well-being of employees and guests.
• Guest Relations: Deliver exceptional service to hotel guests, embodying the Courtyard brand’s commitment to professionalism and hospitality. Handle inquiries with courtesy, clarity, and a solution-oriented mindset.
• Collaboration & Teamwork: Foster a culture of mutual support and shared goals by actively engaging with colleagues across departments. Listen attentively to feedback, resolve issues collaboratively, and contribute to a positive, inclusive workplace.
• Technical Proficiency: Leverage computer systems, databases, and HR software to input, retrieve, and manage information efficiently. Perform basic data entry, reporting, and administrative tasks with accuracy.
• Physical Demands: Perform routine tasks involving light lifting (up to 4.5 kg) and manual handling of office supplies and documents. Maintain mobility and agility to navigate the workspace effectively.
• Adaptability: Execute additional tasks as assigned by management, demonstrating flexibility and a proactive approach to meeting operational needs.

This role is a fantastic opportunity to grow within a globally recognized hospitality brand, where your contributions will directly impact the success of our team and the guest experience. If you are detail-oriented, service-driven, and eager to make a meaningful difference in HR operations, we invite you to apply.

Qualifications & Requirements:

• Education: High school diploma or equivalent; additional HR-related certifications are a plus.
• Experience: At least 1 year of relevant administrative or HR support experience, preferably in a hospitality or customer-facing environment.
• Skills: Exceptional organizational skills, proficiency in Microsoft Office (Word, Excel, Outlook), and strong communication abilities (written and verbal). Familiarity with HRIS systems is advantageous.
• Attitude: Professionalism, discretion, adaptability, and a commitment to delivering outstanding service. Ability to work independently and collaboratively in a fast-paced setting.
• Diversity & Inclusion: Marriott International is committed to fostering an inclusive environment where diversity is celebrated. We encourage candidates from all backgrounds to apply, as our strength lies in the rich tapestry of experiences and perspectives our team brings to the workplace.

Join us in shaping the future of hospitality—where every detail matters, and every interaction counts.