Sales Manager

About Nirvana Over the World (N.O.W)

Nirvana Over the World (N.O.W) is revolutionizing the travel industry by introducing a cutting-edge B2B platform tailored for travel agencies, online travel agencies (OTAs), and destination management companies (DMCs). Our platform simplifies intricate travel operations, empowering partners to enhance efficiency and modernize their business workflows. By seamlessly integrating advanced technology with deep industry expertise, N.O.W enables travel businesses to streamline processes, improve service delivery, and achieve superior financial outcomes. Our commitment to operational excellence fosters sustainable growth for our partners, positioning them at the forefront of the industry.

Role Overview

The Sales Manager will play a pivotal role in driving the adoption of N.O.W’s B2B platform by identifying new business opportunities, managing a diverse portfolio of clients within the travel sector, and executing strategic sales initiatives. This position requires a proactive approach to sales, with responsibilities spanning the development and implementation of sales strategies, crafting compelling product presentations and demonstrations, negotiating contracts, and ensuring a seamless onboarding experience for new clients. The Sales Manager will also be responsible for monitoring sales performance, analyzing market trends, and collaborating closely with marketing and product teams to refine offerings and optimize campaigns. This is a full-time, on-site position based in Jiddah, requiring regular in-person engagements with clients and internal stakeholders to foster strong relationships and drive business growth.

Key Responsibilities

• Business Development: Identify and pursue new business opportunities within the travel and technology sectors, expanding N.O.W’s client base and market reach.
• Client Management: Oversee a portfolio of travel industry clients, ensuring their needs are met and fostering long-term relationships to drive retention and growth.
• Sales Strategy & Execution: Develop and implement effective sales strategies, including pipeline management, forecasting, and performance tracking to achieve revenue targets.
• Product Demonstrations & Presentations: Prepare and deliver engaging product demonstrations and presentations to potential and existing clients, clearly articulating the value proposition of N.O.W’s platform.
• Contract Negotiation: Lead negotiations with clients to secure agreements that align with N.O.W’s business objectives while ensuring client satisfaction.
• Onboarding & Support: Coordinate with internal teams to ensure a smooth and efficient onboarding process for new clients, addressing any challenges proactively.
• Market Analysis: Monitor industry trends, competitor activities, and market dynamics to inform sales strategies and identify growth opportunities.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to refine offerings, tailor campaigns, and enhance the overall client experience.

Qualifications & Skills

To excel in this role, candidates should possess the following qualifications and competencies:

• Experience: Proven track record in B2B sales, business development, and account management, preferably within the travel, technology, or SaaS sectors.
• Sales Expertise: Strong skills in sales strategy development, pipeline management, forecasting, and performance tracking to drive revenue growth.
• Communication & Negotiation: Exceptional negotiation, presentation, and communication abilities, with a talent for simplifying complex technological solutions for diverse audiences.
• Client Relationships: Demonstrated ability to build and maintain long-term client relationships, delivering exceptional customer service and fostering trust.
• Technical Proficiency: Familiarity with CRM systems, sales analytics tools, and productivity software such as MS Office or equivalent platforms.
• Adaptability: Capacity to thrive in a fast-paced, on-site environment, managing multiple priorities and deadlines with a results-driven mindset.
• Education: Bachelor’s degree in Business Administration, Marketing, Tourism, or a related field, or equivalent practical experience in a relevant domain.
• Language Skills: Fluency in English and Arabic is highly advantageous, enabling effective communication with a diverse client base.
• Industry Knowledge: Prior experience working with travel agencies, OTAs, DMCs, or SaaS platforms is considered a valuable asset.