Executive Assistant

Position Overview

We are seeking a highly organized and proactive Executive Assistant to support the General Manager and their executive team at our premier hospitality establishment in Al Khobar, Saudi Arabia. This role is pivotal in ensuring seamless administrative operations, facilitating effective communication, and maintaining high standards of professionalism and service excellence. The ideal candidate will thrive in a dynamic environment, demonstrating exceptional attention to detail, discretion, and the ability to anticipate the needs of senior leadership.

Key Responsibilities

As an Executive Assistant, you will play a critical role in enhancing the efficiency and effectiveness of the management team. Your responsibilities will include:

• Administrative Support and Documentation:
  • Prepare, organize, and distribute correspondence, reports, and presentations to internal stakeholders and external guests.
  • Assist in the design and compilation of statistical reports, ensuring accuracy and relevance.
  • Attend and document meetings, including executive committee and departmental gatherings, and distribute minutes promptly.
  • Maintain and update filing systems, including new and existing files, and manage donation and giveaway records.
  • Provide comprehensive administrative support to the General Manager and other department heads as required.
• Correspondence and Communication Management:
  • Draft, edit, and distribute routine and specialized correspondence on behalf of the management team.
  • Serve as the primary point of contact for incoming calls, emails, and inquiries, ensuring timely and professional responses.
  • Act as a receptionist for the General Manager and other department members, providing courteous and efficient assistance to callers and visitors.
  • Sort, distribute, and manage incoming and outgoing mail to ensure efficient communication flow.
• Customer Service and Operational Excellence:
  • Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring guest satisfaction.
  • Monitor day-to-day operations to uphold quality standards and meet or exceed customer expectations consistently.
  • Collaborate with executive leadership and peers to identify opportunities for service improvement and operational enhancements.
  • Handle VIP amenity requests from the General Manager or Director of Operations with urgency and professionalism.
• Additional Duties and Leadership:
  • Sign for and release documents on behalf of managers, with appropriate authorization, ensuring compliance with company policies.
  • Communicate and enforce safety procedures, including detailed explanations of safety codes, to ensure a secure working environment.
  • Analyze information, evaluate solutions, and implement the best course of action to resolve problems efficiently.
  • Participate in planning, organizing, and prioritizing activities to support project management and goal achievement.
  • Facilitate cross-departmental collaboration by gathering and sharing relevant information to drive project success and problem resolution.
  • Keep executives and peers informed of critical updates and developments in a timely and concise manner.

Qualifications and Experience

To qualify for this role, candidates must meet the following criteria:

• Education:
  • A high school diploma or GED, along with a minimum of two years of experience in administrative assistance, clerical services, or a related professional field.
  • OR
  • A two-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or a related major, with no prior work experience required.
• Skills and Competencies:
  • Exceptional organizational and time-management abilities, with the capacity to handle multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills, with proficiency in composing professional correspondence and reports.
  • Discretion and integrity, with the ability to manage confidential information appropriately.
  • Proficiency in standard office software, including Microsoft Office Suite (Word, Excel, PowerPoint).
  • A proactive approach to problem-solving and a commitment to delivering high-quality service.
  • Fluency in English; additional language skills are a plus.

Work Environment and Culture

This position is based at our esteemed property located on Corniche Boulevard in Al Khobar, Saudi Arabia. We foster a culture of inclusivity, innovation, and excellence, where every team member is valued for their unique contributions. Marriott International is dedicated to providing equal employment opportunities and celebrating diversity in all its forms. We are committed to creating an environment where associates can thrive, grow, and achieve their full potential.

Join our team at Le Méridien Al Khobar and become part of a global family of brands under Marriott International. Here, you will have the opportunity to unleash your potential, pursue your goals, and belong to a world-class organization that inspires you to be your best self.