Administrative Assistant – Admissions

About Madariz Global Academy

Madariz Global Academy is a leading multinational educational institution with a rapidly expanding footprint in Saudi Arabia. The Dhahran campus specializes in delivering language courses, academic tuition support, and professional management programs tailored to meet the needs of a diverse learner base. Committed to excellence in education, the academy empowers students from various backgrounds with practical skills and knowledge. Our collaborative work environment fosters professionalism, learner success, and a culture of continuous improvement, ensuring every team member contributes to our shared mission of educational advancement.

Position Overview

The Administrative Assistant – Admissions plays a pivotal role in facilitating the admissions process for prospective learners at our Dhahran campus. This full-time, on-site position is designed to support the admissions team by ensuring a seamless and efficient experience for applicants. The role involves a blend of administrative duties, customer interaction, and logistical coordination to maintain the integrity of our admissions operations. The successful candidate will serve as the first point of contact for inquiries, guide applicants through the enrollment process, and maintain meticulous records to support institutional compliance and student success.

Key Responsibilities

• Admissions Support: Respond promptly and professionally to inquiries from prospective learners and their families, providing clear guidance on application requirements, deadlines, and program details.
• Document Management: Perform accurate data entry into admissions systems, prepare and organize enrollment documents, and ensure all records are up-to-date and compliant with institutional policies.
• Scheduling and Coordination: Manage calendars, schedule appointments, interviews, and admissions events, and coordinate logistics with academic and administrative teams to ensure smooth operations.
• Front-Desk Assistance: Provide front-desk support by greeting visitors, directing inquiries to the appropriate staff, and maintaining a welcoming and professional atmosphere in the admissions office.
• Event Support: Assist in the planning and execution of admissions events, including open days, information sessions, and orientation programs, to enhance learner engagement and institutional visibility.
• Team Collaboration: Work closely with admissions, academic, and administrative staff to streamline processes, share critical information, and contribute to the overall efficiency of the admissions office.
• Compliance and Confidentiality: Handle sensitive student information with the utmost care, ensuring confidentiality and adherence to data protection regulations and institutional policies.

Qualifications and Skills

To excel in this role, candidates must possess a combination of administrative expertise, strong communication abilities, and a commitment to delivering exceptional service. The ideal candidate will meet the following requirements:

• Administrative Proficiency: Demonstrated experience in administrative roles, with a strong command of data entry, document management, and calendar scheduling.
• Technical Competency: Proficiency in office software suites such as Microsoft Office or Google Workspace, and familiarity with admissions or customer relationship management (CRM) systems.
• Communication Excellence: Exceptional written and verbal communication skills in English; fluency in Arabic is considered a valuable asset for interacting with a diverse learner population.
• Customer Service Orientation: A customer-focused mindset with the ability to provide courteous, professional, and empathetic service to learners, families, and staff.
• Attention to Detail: Meticulous attention to accuracy in recordkeeping, data management, and compliance with institutional policies.
• Organizational Agility: The capacity to work independently, prioritize tasks effectively, and adapt to changing priorities in a fast-paced environment.
• Educational Background: A high school diploma is required; additional qualifications in administration, education, or a related field are highly desirable. Prior experience in admissions, education administration, or a similar office-based role is preferred.

Why Join Us?

As an Administrative Assistant – Admissions at Madariz Global Academy, you will be an integral part of a dynamic team dedicated to fostering educational opportunities and empowering learners. This role offers the opportunity to develop professionally in a supportive environment while contributing to the growth and success of our institution. If you are a detail-oriented professional with a passion for education and administrative excellence, we invite you to apply and become a valued member of our team.